798 replies to this topic

[Andrew]

Good old EA customer service

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You:  Hi, last night I went on the console version and bought a pack with MSP the servers, struggling with demand kicked me out of ultimate team while it was processing.

I went onto the webapp and was shown a message "Sorry, we have tried to recover your last FIFA point transaction without success. As a result you will be unable to use any Fifa points for this session, Please log into FIFA ultimate team on your PC and we will try to recover things there"

I see this message every time I access the web app now.

my main concern however is that, when I try to access UT through my console, the game crashes while it is logging me in and my system becomes unresponsive.

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05/03/12 at 10:27 AM
Advisor:  Dear Andrew,

Thank you for contacting Electronic Arts.

I assure you my support throughout. Please follow these steps to reset security questions:

1.Go to the FUT website.
2.When you are asked for your secret question, click on Forgot answer?
3.Next, you'll need to answer details about your FUT which you can access from ingame.
4.The last prompt will then allow you to create a new secret question.

I hope this has been of help. If the problems persists or should you have anything to ask, you can contact us by logging in to our new customer support site http://help.ea.com/

If there is anything else that you need help with, please let us know.

Regards,
Ravi
Electronic Arts - World Wide Customer Experience

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You:  that was not remotely helpful

please actually read what I said

[Andrew]

http://www.ea.com/uk...f#eEXM0qu3bdswO

[Nyff]

Anyone else having problems H2H seasons? The first few games I try to play I get kicked out because of my squad file not matching the other players, and then now when I finally got to play I got kicked out after ten minutes because "You are no longer synced with this online match"...ehh?

[Andrew]

sounds pretty EA typical

their servers basically got fucked raw on wednesday as the first team of the year came out on UT.

bound to be some ripples

[Ant]

Nyff, on 04 May 2012 - 10:48 AM, said:

Anyone else having problems H2H seasons? The first few games I try to play I get kicked out because of my squad file not matching the other players, and then now when I finally got to play I got kicked out after ten minutes because "You are no longer synced with this online match"...ehh?

yeah for the last few days that's started happening to me and it's getting on my fucking wick, it's back to the original file for no reason (no ba/cisse at the toon etc)

then once it kicks you out it'll fix the file, but if you're lucky it'll fix it for 2 games and then fuck itself over again for no reason.

[BenarPHa]

In other news 85 IF Cisse came out yesterday

[Nyff]

Has worked perfectly again today. Been tearing up the top league on H2H after switching to Bayern. Had an absolutely perfect game vs. Barca. 6-1 up until he quit in the 65th minute. Schweinsteiger (sp?) scoring a hat-trick of goals from 25 yards or further.

[RobH]

Barclays PL TOTY



Plenty of players for your toon team Andrew.

[Andrew]

Fuck I won't be able to afford that!

[Ant]

Valencia? wise up

[Barney]

Swap Valencia for Ramires.

[Ant]

Best game of fifa 12 i've ever had

back to playing as AC, match starts loading, and it's inter.milan as my opposition a derby!

Then comes this lunatic on the microphone doing "match introduction" in Italian clearly an Inter fan

he then proceeds to commentate the entire match, calling out players names, and booing/whistling when i do something fancy/score etc
i got a peno tricking him into sliding in on robhino as i did a drag back, "OOOOOOO hissssssssssssssssssss",

was winning 3-2 and only needed a draw for promotion so i scored an own goal for him in the 90th

take a bow Brinasss93

[Andrew]

[Inglez]

Love when you get people like that, makes the game so much more enjoyable. Instead of the usual dickheads swearing their head off.

[Nyff]

Yeah, got some dick who went 2-0 up vs. me after scoring the shittest of goals. He comes on the microphone being all "you are f*cking sh*t mate, why the f*ck do you even f*cking play?" and giving it all that. Needless to say he goes completely quiet when I bring it back to 2-2, and then I don't hear a peep from him as I stick in the winner..

[Tom]

That new Cabaye is awesome!!

[Ant]

from a great match to the other extreme, Milan vs Barca, lad trying to "play like barca" pass pass pass pass *drag back* so predictable
Scored a scissor kick for my forth

quits out when i knock my fifth in from 40yards with K-P Boatang

[Nyff]

Love games like that! They pass it to death but then you just nip down the other end and score as easy as you like.

[BenarPHa]

Quick question, those that play UT team, how much do you think you've spent on packs?

Just curious, i go through spells where all I can think about is where my next jumbo pack is coming from.