Service Pack 2 Problem

[Paul 0]

I can't install Service Pack 2 on my computer, as when I do so it will go for about a minute if I'm lucky without crashing. Also, when it crashes my screen changes to a solid colour, sometimes blue, sometimes red etc (basically it's like you've filled the screen with a colour in paint, and then viewed it in full screen mode). It will also sometimes change to multi-coloured stripes.

 

Anyone have any idea what the problem is? Is my PC simply not compatible with SP2?

 

Much help appreciated

 

P.S. - I hope all that makes sense, I'm not the best at explaining things

[Rob W 0]

I can't install Service Pack 2 on my computer, as when I do so it will go for about a minute if I'm lucky without crashing. Also, when it crashes my screen changes to a solid colour, sometimes blue, sometimes red etc (basically it's like you've filled the screen with a colour in paint, and then viewed it in full screen mode). It will also sometimes change to multi-coloured stripes.

 

Anyone have any idea what the problem is? Is my PC simply not compatible with SP2?

 

Much help appreciated

 

P.S. - I hope all that makes sense, I'm not the best at explaining things

31471[/snapback]

 

 

sounds like you haven't got a good copy of SP2 for me

 

Also checkout the Microsoft site to make sure you instatl it properly

[Paul 0]

I think one thing that I may have done wrong, is not exiting all other programs upon installing SP2.

 

Thanks for your help, I'll probably do a clean install of XP when I get round to it and then try again, following the instructions EXACTLY.

[Rob W 0]

having programs open will certainly screw you up I think...............

 

also browse

http://www.microsoft.com/windowsxp/expertz...exp=&sloc=en-us

[adios 717]

When's the last time you updated your graphic's driver? Might be no harm to update DirectX also.

 

I've heard it's a bad idea to leave things open but I do it all the time and I've never had a problem. I think they're just worried about denial of write access to a dll in use by another program during installation.

[Paul 0]

Couldn't tell you mate, not recently I know that much. I'll try updating both my graphics driver and DirectX.