Jump to content

HSBC


The Fish
 Share

Recommended Posts

Longshot, but does anyone know why their Internet banking site is down?

 

 

They had to pay their electricity bill and bosses bonuses on the same day? :lol:

Link to comment
Share on other sites

Longshot, but does anyone know why their Internet banking site is down?

 

 

They had to pay their electricity bill and bosses bonuses on the same day? :o

 

I've searched online for answers, but nothing. You'd have thought there'd be an employee on here...

 

At the very least I'd have expected a "this site is down for maintenance and will be expected to return at blah blah o'clock" or something, but its just "we're sorry, the website is not available right now, please use our phone banking on ..."

 

Banks are bstds ;)

Link to comment
Share on other sites

http://www.theregister.co.uk/2009/06/29/hs...owntime_update/

HSBC online banking hits another wall

 

Trouble at t'mill

 

By Kelly Fiveash • Get more from this author

 

Posted in IT Director, 29th June 2009 11:31 GMT

 

 

HSBC customers are still struggling to access the banks' online service after we reported on Friday that the company was having technical trouble with its system.

 

The Register has heard from plenty of disgruntled users of HSBC’s online banking system this morning, who find themselves still locked out of the service.

 

El Reg reader Simon contacted us about HSBC’s latest technical cockup.

 

“Why has HSBC's internet banking gone titsup? Having tried both personal and business internet banking, I phoned the (un)help desk and was told that the techies were working on the issue and internet banking should be back in a couple of hours. What's going on?”

 

Some users reported that the system had been returning internal server errors for much of the morning, but added HSBC had failed to provide any status on its website about the current outage to its service.

 

"Despite the boffins at HSBC knowing of connection issues on Friday and having had all weekend to scratch their heads, nothing seems to have been done. Monday morning, same old problem. Aaaaaaaaaaarrrrrrrrrrrrrrgggggggggggggghhhhhhhhhhhh!!!!!!!!!!!!!", wrote another reader.

 

Late last week HSBC confirmed to us it was having “intermittent” problems with its online banking system for users of business and personal account users. But it didn’t reveal what had gone wrong.

 

We’ve once again asked the firm to provide more information on the difficulties it’s been having with its service, and to tell us when the problem might be fully resolved.

 

A spokeswoman gave us this statement: "HSBC had been experiencing intermittent issues with internet banking this morning, however the service is now functioning properly again.

 

"HSBC is investigating the cause of the problem and apologises to its customers for any inconvenience this has caused." ®

Link to comment
Share on other sites

To be fair like, I don't bank with them anymore, I just haven't closed the account yet, but I must say though, thier internet banking is far superior to all the other ones I've used. Lloyds is by far the worst one going, it's fucking shit.

Link to comment
Share on other sites

I needed to get online to do some banking and I've discovered that National express have taken 4 payments because they're built out of hatred and spite. I have to send them evidence that the money has come out of my account and gone into theirs before they will give me the money back. Despite the fact they'll be able to see 4 payments from the same card made in the space of about a minute for exactly the same amount to travel at exactly the same time, to the same destination in the same seat facing the same way,

 

bastards :o

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.