Kid Dynamite 3775 Posted October 17, 2018 Share Posted October 17, 2018 My sister has a 12month old HP laptop. Fuck knows what she has done to it but it is running ridiculously slow. My first bit of advice to her was a factory restore but she has a snide copy of Microsoft Office she will lose so would rather avoid that I'm in the process of installing and running 3 anti virus programmes (bit defender, AVG, malware bytes) but it's going to take me 12hours the speed it's going. Any other advice please? Link to comment Share on other sites More sharing options...
Rayvin 3863 Posted October 17, 2018 Share Posted October 17, 2018 Have you launched it in safemode? I know that's the obvious answer always, but if there's an application draining your processing power, it shouldn't be able to load in safemode. If your machine still runs slow, then I would suggest it's probably a hardware issue. I stand ready to be corrected by those who work with PCs all their lives though Link to comment Share on other sites More sharing options...
ewerk 18539 Posted October 17, 2018 Share Posted October 17, 2018 Easiest way is what you suggested, wipe and start again. It's easy enough to get a dodgy copy of office. Link to comment Share on other sites More sharing options...
ewerk 18539 Posted October 17, 2018 Share Posted October 17, 2018 Maybe upgrade to an SSD while you're at it. 1 Link to comment Share on other sites More sharing options...
Kevin Carr's Gloves 1889 Posted November 2, 2018 Share Posted November 2, 2018 It doesn't have McAfee on it by any chance does it? Link to comment Share on other sites More sharing options...
zerosum 234 Posted November 3, 2018 Share Posted November 3, 2018 (edited) On 17/10/2018 at 11:32, ewerk said: Maybe upgrade to an SSD while you're at it. this. I installed budget SSDs on my old laptop and my daughters .. the speed increase was huge, boots up in seconds, opening word instantly etc.. and the cooling fans don’t go as daft as they used to. edit: you don’t have to restore and lose your files either just use something like easeus to clone your current drive. Edited November 3, 2018 by zerosum Link to comment Share on other sites More sharing options...
Kid Dynamite 3775 Posted November 8, 2018 Author Share Posted November 8, 2018 Cheers all It goes marginally faster using IE over Chrome on Windows 10, but I think we are at peak speed unless I swap in an SSD How long a job was it? Link to comment Share on other sites More sharing options...
TheGingerQuiff 2412 Posted November 9, 2018 Share Posted November 9, 2018 (edited) What does she use office for? I use libreoffice and it's spot on and free. Edited November 9, 2018 by TheGingerQuiff Link to comment Share on other sites More sharing options...
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