Jump to content
Sign in to follow this  
LeazesMag

I think I need a new sky digibox

Recommended Posts

The old one has been a pain for a while. Not always, but sometimes, when it rains,

the picture goes, and I get the message that no signal is received. It has now doing this. It has always came back when it "dries out" or whatever.

 

Suppose it could be the alignment of the dish, but how do I know for sure ?

 

And where is the best place to get a new box, and do I just connect it and go, what do I have to inform Sky of ?

 

Actually .... I think for the rent we pay them, the thieving bastards should supply replacement boxes.

 

OR - is there any other alternative apart from cable, I don't bother with sky movies I only want the sport

Share this post


Link to post
Share on other sites

I had a new digiboxlast year, i dont recall paying for it :D and my old one was years old, so wasnt under any guarantee. I'm sure i just paid the engineers call out fee.

Share this post


Link to post
Share on other sites
I had a new digiboxlast year, i dont recall paying for it  :lol:  and my old one was years old, so wasnt under any guarantee. I'm sure i just paid the engineers call out fee.

136856[/snapback]

 

that may have the analogue to digital conversion ?

 

did they change your dish as well

Share this post


Link to post
Share on other sites

My brother bought a new digibox on ebay for £50. Came with a subscribers card which he obviously needed to ring Sky up about to activate.

 

He stuck the card on ebay and got £60 for it! (and a snotty email from Sky 2 minutes after the auctioned had completed saying he'd broken the law and that they'd be beginning legal proceedings....)

 

3 years later, he's never had a legal letter or anything so got his new box and a tenner in his pocket :lol:

Share this post


Link to post
Share on other sites

Every SKY box I've ever had has been effected by rain, but it has to be coming down like stair rods to cause a problem.

Share this post


Link to post
Share on other sites
I had a new digiboxlast year, i dont recall paying for it  :lol:  and my old one was years old, so wasnt under any guarantee. I'm sure i just paid the engineers call out fee.

136856[/snapback]

 

that may have the analogue to digital conversion ?

 

did they change your dish as well

136973[/snapback]

 

no ;) (i'd already had sky for years) and no :icon_lol:

 

I remember my digibox stopped working point blank, i dont mean occassional freezing and losing signal during bad weather...it stopped completely. I rang sky and asked what to do, they said i could get my own engineer which might be cheaper but risked having to pay for parts if they were required or i could pay the standard call out charge for a sky engineer (which i cant remember but was fairly steep) but if the fault wasnt mine i would get the parts free.....i took that option and the gamble paid off as i needed a new digibox, which they supplied that day. Didnt need my dish changing.

 

Your problem sounds to me as if your dish needs realigning or that your signal where you are is just not terribly strong. Though i think losing signal in heavy downpours is fairly common, i get that too.

 

Have you tried going to your options and seeing what your signal strength is?

Share this post


Link to post
Share on other sites

Pull the aerial cable out the back of it and check it. Sometimes rain water gets inside the cabling (at the dish end, obviously) and runs down and degrades the wire and therefore the signal. Might be cheaper than a new box.

Share this post


Link to post
Share on other sites
I had a new digiboxlast year, i dont recall paying for it  :lol:  and my old one was years old, so wasnt under any guarantee. I'm sure i just paid the engineers call out fee.

136856[/snapback]

 

that may have the analogue to digital conversion ?

 

did they change your dish as well

136973[/snapback]

 

no ;) (i'd already had sky for years) and no :icon_lol:

 

I remember my digibox stopped working point blank, i dont mean occassional freezing and losing signal during bad weather...it stopped completely. I rang sky and asked what to do, they said i could get my own engineer which might be cheaper but risked having to pay for parts if they were required or i could pay the standard call out charge for a sky engineer (which i cant remember but was fairly steep) but if the fault wasnt mine i would get the parts free.....i took that option and the gamble paid off as i needed a new digibox, which they supplied that day. Didnt need my dish changing.

 

Your problem sounds to me as if your dish needs realigning or that your signal where you are is just not terribly strong. Though i think losing signal in heavy downpours is fairly common, i get that too.

 

Have you tried going to your options and seeing what your signal strength is?

137041[/snapback]

 

Considering I think it is the digibox or as KN says, the aerial cable, I think I may give them a call tomorrow. How do you mean "if its your fault", what the hell do they think your going to do with your digibox to cause it damage ..........?????????????

 

If the dish has slighly moved, thats not your fault either ........ ???????

Share this post


Link to post
Share on other sites
I had a new digiboxlast year, i dont recall paying for it  :lol:  and my old one was years old, so wasnt under any guarantee. I'm sure i just paid the engineers call out fee.

136856[/snapback]

 

that may have the analogue to digital conversion ?

 

did they change your dish as well

136973[/snapback]

 

no ;) (i'd already had sky for years) and no :icon_lol:

 

I remember my digibox stopped working point blank, i dont mean occassional freezing and losing signal during bad weather...it stopped completely. I rang sky and asked what to do, they said i could get my own engineer which might be cheaper but risked having to pay for parts if they were required or i could pay the standard call out charge for a sky engineer (which i cant remember but was fairly steep) but if the fault wasnt mine i would get the parts free.....i took that option and the gamble paid off as i needed a new digibox, which they supplied that day. Didnt need my dish changing.

 

Your problem sounds to me as if your dish needs realigning or that your signal where you are is just not terribly strong. Though i think losing signal in heavy downpours is fairly common, i get that too.

 

Have you tried going to your options and seeing what your signal strength is?

137041[/snapback]

 

Considering I think it is the digibox or as KN says, the aerial cable, I think I may give them a call tomorrow. How do you mean "if its your fault", what the hell do they think your going to do with your digibox to cause it damage ..........?????????????

 

If the dish has slighly moved, thats not your fault either ........ ???????

137050[/snapback]

 

 

true but the thing was i was surprised to get the digibox free really, as i'd had the original one for a few years, i suppose it was because i still subscribed to sky. Dont think the remote control is covered by them though, but i recently bought a new one exactly the same at macros!!

Share this post


Link to post
Share on other sites
I had a new digiboxlast year, i dont recall paying for it  :lol:  and my old one was years old, so wasnt under any guarantee. I'm sure i just paid the engineers call out fee.

136856[/snapback]

 

that may have the analogue to digital conversion ?

 

did they change your dish as well

136973[/snapback]

 

no ;) (i'd already had sky for years) and no :icon_lol:

 

I remember my digibox stopped working point blank, i dont mean occassional freezing and losing signal during bad weather...it stopped completely. I rang sky and asked what to do, they said i could get my own engineer which might be cheaper but risked having to pay for parts if they were required or i could pay the standard call out charge for a sky engineer (which i cant remember but was fairly steep) but if the fault wasnt mine i would get the parts free.....i took that option and the gamble paid off as i needed a new digibox, which they supplied that day. Didnt need my dish changing.

 

Your problem sounds to me as if your dish needs realigning or that your signal where you are is just not terribly strong. Though i think losing signal in heavy downpours is fairly common, i get that too.

 

Have you tried going to your options and seeing what your signal strength is?

137041[/snapback]

 

Considering I think it is the digibox or as KN says, the aerial cable, I think I may give them a call tomorrow. How do you mean "if its your fault", what the hell do they think your going to do with your digibox to cause it damage ..........?????????????

 

If the dish has slighly moved, thats not your fault either ........ ???????

137050[/snapback]

 

 

true but the thing was i was surprised to get the digibox free really, as i'd had the original one for a few years, i suppose it was because i still subscribed to sky. Dont think the remote control is covered by them though, but i recently bought a new one exactly the same at macros!!

137074[/snapback]

 

I'll keep you informed TR, I know you're all riveted

Share this post


Link to post
Share on other sites
I had a new digiboxlast year, i dont recall paying for it  :lol:  and my old one was years old, so wasnt under any guarantee. I'm sure i just paid the engineers call out fee.

136856[/snapback]

 

that may have the analogue to digital conversion ?

 

did they change your dish as well

136973[/snapback]

 

no :icon_lol: (i'd already had sky for years) and no :rolleyes:

 

I remember my digibox stopped working point blank, i dont mean occassional freezing and losing signal during bad weather...it stopped completely. I rang sky and asked what to do, they said i could get my own engineer which might be cheaper but risked having to pay for parts if they were required or i could pay the standard call out charge for a sky engineer (which i cant remember but was fairly steep) but if the fault wasnt mine i would get the parts free.....i took that option and the gamble paid off as i needed a new digibox, which they supplied that day. Didnt need my dish changing.

 

Your problem sounds to me as if your dish needs realigning or that your signal where you are is just not terribly strong. Though i think losing signal in heavy downpours is fairly common, i get that too.

 

Have you tried going to your options and seeing what your signal strength is?

137041[/snapback]

 

Considering I think it is the digibox or as KN says, the aerial cable, I think I may give them a call tomorrow. How do you mean "if its your fault", what the hell do they think your going to do with your digibox to cause it damage ..........?????????????

 

If the dish has slighly moved, thats not your fault either ........ ???????

137050[/snapback]

 

 

true but the thing was i was surprised to get the digibox free really, as i'd had the original one for a few years, i suppose it was because i still subscribed to sky. Dont think the remote control is covered by them though, but i recently bought a new one exactly the same at macros!!

137074[/snapback]

 

Sounds like you were lucky. Everytime I've had a fault on my box, the thieving bastids have tried to get money out of me! ;)

 

One time (in band camp) I had the "No signal" message and it was just after a pretty bad storm with strong winds and everything! I'd assumed that the wind had knocked the dish out of alignment so I phoned Sky and they said they'd need to send an engineer out to look and re-align the dish if necessary and that as my system was over a year old it would cost me £60 for the call out plus the cost of any new hardware if it's required! I initially said yes and booked an engineer then chopped the cable and re-crimped the end which fixed it so I phoned them back and told them to stick their engineer up their...

 

Another time, my favourite channels stopped work "There's a technical fault, please try later". Tried several times over the course of a fortnight and eventually phoned Sky. "That sounds like you have a faulty digibox, we'll need to send an engineer at a cost of £60 to have a look and if the digibox is faulty then that'll be an additional cost". Err... bollocks to that I'll go without the fav channels function. Then, several months later, Sky rolled out a software upgrade and suddenly my favourite channels worked again! So I could of ended up paying to fix something that those fuckers ballsed up in the first place!

 

So, in conclusion, I have two words for all Sky subscribers "Extended warranty".

 

[/rant]

Share this post


Link to post
Share on other sites

I've rang them this morning, and they are coming out on Friday.

 

It is 65 quid, all in. No extra charge for anything. Bearing in mnd I have a feeling it is the digibox or dish alignment, something you can't do yourself etc not too bad. If its the digibox I've scored, in a roundabout way, if I need a new dish or something it would have cost 40 quid or whatever anyway.

Share this post


Link to post
Share on other sites
I've rang them this morning, and they are coming out on Friday.

 

It is 65 quid, all in. No extra charge for anything. Bearing in mnd I have a feeling it is the digibox or dish alignment, something you can't do yourself etc not too bad. If its the digibox I've scored, in a roundabout way, if I need a new dish or something it would have cost 40 quid or whatever anyway.

137356[/snapback]

 

yeah thats the same deal as i had and like you say its well worth paying if you need any new parts. I suppose they make their money from lots of call outs requiring little or no work.

And yes, keep us informed LM, i hate half a story!! :lol:

Share this post


Link to post
Share on other sites
I had a new digiboxlast year, i dont recall paying for it  :lol:  and my old one was years old, so wasnt under any guarantee. I'm sure i just paid the engineers call out fee.

136856[/snapback]

 

that may have the analogue to digital conversion ?

 

did they change your dish as well

136973[/snapback]

 

no :icon_lol: (i'd already had sky for years) and no :rolleyes:

 

I remember my digibox stopped working point blank, i dont mean occassional freezing and losing signal during bad weather...it stopped completely. I rang sky and asked what to do, they said i could get my own engineer which might be cheaper but risked having to pay for parts if they were required or i could pay the standard call out charge for a sky engineer (which i cant remember but was fairly steep) but if the fault wasnt mine i would get the parts free.....i took that option and the gamble paid off as i needed a new digibox, which they supplied that day. Didnt need my dish changing.

 

Your problem sounds to me as if your dish needs realigning or that your signal where you are is just not terribly strong. Though i think losing signal in heavy downpours is fairly common, i get that too.

 

Have you tried going to your options and seeing what your signal strength is?

137041[/snapback]

 

Considering I think it is the digibox or as KN says, the aerial cable, I think I may give them a call tomorrow. How do you mean "if its your fault", what the hell do they think your going to do with your digibox to cause it damage ..........?????????????

 

If the dish has slighly moved, thats not your fault either ........ ???????

137050[/snapback]

 

 

true but the thing was i was surprised to get the digibox free really, as i'd had the original one for a few years, i suppose it was because i still subscribed to sky. Dont think the remote control is covered by them though, but i recently bought a new one exactly the same at macros!!

137074[/snapback]

 

Sounds like you were lucky. Everytime I've had a fault on my box, the thieving bastids have tried to get money out of me! ;)

 

One time (in band camp) I had the "No signal" message and it was just after a pretty bad storm with strong winds and everything! I'd assumed that the wind had knocked the dish out of alignment so I phoned Sky and they said they'd need to send an engineer out to look and re-align the dish if necessary and that as my system was over a year old it would cost me £60 for the call out plus the cost of any new hardware if it's required! I initially said yes and booked an engineer then chopped the cable and re-crimped the end which fixed it so I phoned them back and told them to stick their engineer up their...

 

Another time, my favourite channels stopped work "There's a technical fault, please try later". Tried several times over the course of a fortnight and eventually phoned Sky. "That sounds like you have a faulty digibox, we'll need to send an engineer at a cost of £60 to have a look and if the digibox is faulty then that'll be an additional cost". Err... bollocks to that I'll go without the fav channels function. Then, several months later, Sky rolled out a software upgrade and suddenly my favourite channels worked again! So I could of ended up paying to fix something that those fuckers ballsed up in the first place!

 

So, in conclusion, I have two words for all Sky subscribers "Extended warranty".

 

[/rant]

137131[/snapback]

 

you must be unlucky Mr Bass, i didnt have any hassle!

Share this post


Link to post
Share on other sites

Well - for anyone who gets similar problems. The sky bloke came yesterday, didn't even bother to look at the tv, replaced the dish with a new dish "because it is an old type" [6-7 years], then got a new digibox and just set it up without any questions.

 

When he fitted the new dish, the old digibox still didn't work, but as soon as he connected the new one...it boomed straight in.

 

65 quid service enginner charge. Glad I did it now.

Share this post


Link to post
Share on other sites
Well - for anyone who gets similar problems. The sky bloke came yesterday, didn't even bother to look at the tv, replaced the dish with a new dish "because it is an old type" [6-7 years], then got a new digibox and just set it up without any questions.

 

When he fitted the new dish, the old digibox still didn't work, but as soon as he connected the new one...it boomed straight in.

 

65 quid service enginner charge. Glad I did it now.

138768[/snapback]

 

result LM! B) Like i found, good service and definitely worth the money!

 

I still have the old white dish, but seems to work fine, so i'll leave it for now.

 

Was thinking though, must look into my subscription. I have carried on paying the same for so long, i dont even know what channels i actually get for my money :razz: I have sky sports and the entertainment pack (which as far as i can see apart from sky one are nearly all free channels now anyway) So what am i paying for i wonder? i think its nearly £40 a month! :lol:

Share this post


Link to post
Share on other sites
SKY TV = work of the devil  :razz:

138778[/snapback]

 

Sky TV- Allows me to see my team play because i cant get to many games. therefore is my saviour :lol:

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

Sign in to follow this  

Recent tweets

Toontastic Facebook

Donate to Toontastic

Keeping the lights on since... well ages ago
TT-Staff


×